Shipping & Returns

Shipping Policy

We ship in-stock items within 24 hours (Monday - Friday, excluding holidays), and on occasion when we can't, we'll let you know. Shipping times depend on the shipping method you select. UPS ground will normally take 4-5 business days, but can take up to 7, depending on your location. UPS 2nd Day shipping normally takes 2-3 days. UPS overnight will arrive on the next day (from when it ships). Overnight orders must be placed by 11am PST to ensure same day shipping.

International orders are shipped using International Air Mail, which normally takes about 1-2 weeks, but also depends largely on the destination country's postal service. Please allow up to 4 weeks for delivery of International orders, since some packages will be held up in customs in the destination country.

Shipping Fees

Shipping costs are determined by your order total, your destination shipping address, and how fast you want to get it there.

Rush Delivery

2-Day Express Delivery and Overnight Express Delivery options are available.

International Delivery

We do accept orders for international deliveries, however, shipments outside the U.S. are subject to extra shipping and handling charges and fees. Duties and value-added taxes may be required and are the responsibility of the customer. You will be notified of additional charges prior to your order being processed and shipped.

If you agree to pay the charges, your order will be completed. International orders are shipped using International Air Mail, which normally takes about 1-2 weeks, but also depends largely on the destination country's postal service. Please allow up to 4 weeks for delivery of International orders, since some packages will be held up in customs in the destination country.

Return & Exchange Policy

For an exchange, refund or credit, please fill out the Merchandise Return form included in your package and include the reason for return. Send the package via UPS or insured U.S. Postal Service to the address indicated on your packing slip. Shipping and Handling charges are not refundable. Please allow 25 days from the day you ship the return for your account to be credited.

We will provide an exchange or issue a full refund for all non-clearance items received within 30 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, and free of defects. Items received after 30 days but within 60 days will qualify for store credit. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.

International exchanges & returns work in the same way as domestic exchanges & returns, but may require more time to process and ship.